Data Depository and Data Management
ATS Data Depository Service helps you store and manage your data for maximum impact on service and compliance quality.
Data Depository The depository delivers value through generating significant cost efficiencies in the data acquisition process. In addition to cost saving, the depository has a revenue maximization impact that is realized through its capability to improve the customer data, thus providing a greater understanding of customer needs.
Benefits of the proposition also include – capability to comply with statutory norms on client interface such as maintenance of a DNC list etc.
Database Management: ATS has the ability to provide clients with credit enhanced and profiled Customer Database. ATS provides end-to-end solutions, which include:
Data Clean-up
Data Enhancement
Data Mining
Application Service
ATS can help you significantly enhance your returns from Database Acquisition activity. Benefits from this activity:
Cost Reduction
Economies of scale
Avoiding Duplicates in prospects lists
Significant MIS capability to give you a snapshot
of the prospect depository
Ability to reuse Data for multiple products
Capability to improve Depository attributes and
Profiling capabilities
Centralization of Data Mining activities to protect
Databases.
Outsourcing Policy Issuance Process
Claims Processing
Customer Service
HR support for Internal Stakeholders
Database Management
Advisor Help Desk
Other Channel Partner Helpdesk
APAX: ATS CRM Backbone
APAX (Acquisition, Prospecting, Awareness and Cross Sell) is our Customer Relationship Management (CRM) application that assists financial services organizations to create greater cost efficiencies and generate revenue growth.
APAX allows you to structure work flows and capture customer information in a meaningful manner thereby providing capability to monitor, analyze, and act upon intelligently in real time. It provides end-to-end visibility into campaign operations and performance.
Today, APAX supports nearly 1,500 sales agents who rely on it to meet and exceed client
revenue goals.
Design Elements:
It consists of a Composite Application which includes the Business Logic, Security & Presentation Module.
Resource Management Services ( RMS)
RMS is a proprietory Resourcing Software developed by ATS. It helps you to achieve complete control of the resourcing process by streamlining it to enhance productivity and efficiency. RMS has been deployed at ATS for over a year and supports more than 50 research analysts.
RMS Business Benefits
1. Automated resume capture
2. Powerful search engine helping analysts working from diverse locations to achieve the goals of the resourcing process.
3. Hierarchy based views ,rights
4. Monitor agent activities and performance.
5. Free 3rd party licences.
6. Appointment Manager to keep track of your appointments
DESIGN ELEMENTS:
RMS has a dynamic Recruitment Database with built-in Security, Presentation and Business Logic
Features include:
Job Portal Integration: Integration with the most widely used job portals to facilitate easy upload of a resume.
Powerful Search Engine: The search engine is fast and enables detailed searching of uploaded resumes.
Information Security: Ensure greater control and classification of information.
Recruitment Monitoring: Monitor Recruitment Activity and Recruiter Productivity
