Cross-selling - ATS is among the largest and the most sophisticated player providing Cross-selling platforms between Insurance and Banking products to established leaders in the Financial Services domain. We focus on your customers' long-term needs and their lifetime relationship with you. We understand how to enhance profitability. Our professional team helps develop a comprehensive Cross-sell strategy which is least risky, and most profitable. When executed correctly, our Cross-sell campaigns tighten the bond between you and your customer - increasing your profitability. Our experienced agents cross-sell a broad range of Insurance for our clients and capture every opportunity for their customers present. So apart from acquiring new customers we work to keep the ones you have.
Customer Service
Activation, Retention and Welcome calling: We provide end-to-end solutions. Using our analytics capability we assist in segmenting customers to arrest potential attrition from a customer base. We take the assignment to its logical conclusion by providing the platform for customer contact based on the segmentation allowing the organization to have a healthy and vibrant customer pool. We are experienced in making these activities significant revenue enhancers rather than pure cost-centers.
Inbound customer service: We provide end-to-end solutions including assistance in technology selection and implementation to running of the operation itself. Our facilities can also function as back-up to your existing operation for handling of volume spikes as well as back up for ensuring a robust BCP/DRP (Business Continuity Plan/Disaster Recovery Plan).
Responding to white mail: We can manage standardized and swift responses to white mail.
